Contact and support

Talk to a person at MyMedsReminder

We're a small company and we answer our own phone. Pick the box that fits, or just call. If someone is in danger right now, don't write to us: call 911.

Existing families

Support for your account

Change the call times, change the person we call, pause for a trip, ask for the call record, or cancel. Most changes are made within the hour.

(443) 891-4652 admin@mymedsreminder.com

Billing questions go to the same place. Mention the name of the person we call so we find your account quickly.

Mail: MyMedsReminder, 2508 Pulaski Hwy, North East, MD 21901

Organizations and press

Business inquiries

Pilots for practices, pharmacies, home health agencies, care-management companies and MTM partners. Partnerships. Press.

admin@mymedsreminder.com

Or use the form below with "Business" selected, and we'll reply with a time for a fifteen-minute call. The healthcare organizations page explains how pilots work.

Write to us

Send a message

Tell us which kind of message it is, so it reaches the right person first.

What is this about?
We reply by email or phone, usually the same day.
Other ways to reach us

Before you write

Quick answers

Landlines, call times, voicemail, what the alert means, cancelling: the FAQ covers the questions we hear most, in plain words.

Privacy and data

To see, correct or delete what we hold about you or the person we call, email admin@mymedsreminder.com. We act within 30 days, usually much sooner. Details in the privacy policy.

Security

Found something that worries you about the website or the service? Email admin@mymedsreminder.com with "Security" in the subject. See security and data protection.

Not for emergencies.

MyMedsReminder is a reminder and notification service. If someone has fallen, is confused, or may have taken too much medication, call 911 or your local emergency number. Poison Control in the United States is 1-800-222-1222.